Retail Fest 2025: The Future of Retail is Personal, Seamless—and Already Here!
What a week on the Gold Coast!
Retail Fest 2025 delivered big—bigger ideas, bigger energy, and an even bigger vision for where retail is headed. And yes, the Queensland weather delivered too (as promised: beautiful one day, perfect the next).
A Buzzing Hub of Innovation
AdvanceRetail was proud to exhibit alongside our partners Tyro at the Tyro Tech Hub—without question, the heartbeat of the expo floor. It was the go-to destination for retailers looking for sharp ideas, fresh energy, and future-ready tech. The Tyro and AdvanceRetail teams came armed with one thing: passion. You could feel it in every conversation.
Retailers Came Hungry for Simplicity and Strategy
We spoke with hundreds of retailers—across fashion, lifestyle, specialty and more. One message rang loud and clear: “Help us keep it simple.”
Retailers are done with duct-taped solutions and disconnected systems. They’re craving clean, streamlined, integrated platforms that just work. Why? Because every minute spent troubleshooting tech is a minute not spent building loyalty, expanding ranges, or creating unforgettable customer moments.
That’s where we shine. AdvanceRetail’s unified solutions—POS software, Order Management Solutions, inventory management, in-store portals and workflows—give retailers back their time. So they can focus on growth, not glitches.
Customer Experience Is the Battlefield
If there was one word that echoed through Retail Fest louder than any other, it was this: Clienteling.
Retailers are shifting from transactional thinking to transformational experiences. They're looking beyond loyalty points and into the emotional, personalised journeys that keep customers coming back—again and again.
The best retailers are already asking:
Do we truly know our customers’ preferences and patterns?
Are we showing up for them on the right channels, at the right time, in the right way?
Are we making it easy for them to love us?
With AdvanceRetail, the answer is yes. Our technology turns customer data into action, creating seamless omnichannel experiences and meaningful personalisation at every touchpoint.
The Big Picture? Retail is Getting Personal
Retail Fest 2025 wasn’t just about the next shiny tool—it was about giving retailers the freedom to innovate and the insight to connect deeply with their customers.
That’s what we do best.
Thanks to everyone who stopped by, shared your story, or sparked a conversation. The future of retail isn’t coming. It’s already happening—and we’re building it with you.