Dymocks Books Delivers Holiday Magic with Queue-Free Shopping!

 

The holiday season comes the excitement of gift shopping for our loved ones. In 2024 we teamed up with Paysuit Payment Solutions to enhance the customer experience at Dymocks, so they could spend less time in store and more time enjoying the holiday season with friends and family.

Through this collaboration, we’re introducing a mobile all-in-one point-of-sale (POS) and payment solution designed to streamline the shopping process. By reducing lengthy checkout lines, this innovation ensures that customers can enjoy a faster, more seamless shopping experience during the busiest time of the year

What this means for shoppers

No more standing in endless queues during the holiday rush. With our new mobile POS system, Dymocks staff can assist customers on the go, providing:

  • Quicker Transactions: Say goodbye to the frustration of waiting and hello to speedy, efficient service.

  • Enhanced Convenience: Staff can process payments and manage purchases anywhere in-store, offering a personalised shopping experience.

  • More Time to Browse: Customers can focus on finding the perfect gift without the stress of long lines


Empowering staff by enhancing the cusomer experience

For Dymocks’ team members, this technology means:

  • Improved Efficiency: Staff can manage transactions effortlessly, even during peak hours.

  • Better Customer Engagement: With the ability to assist customers directly on the floor, staff can provide tailored recommendations and create memorable shopping moments.

  • Reduced Stress: A smoother workflow ensures the team can focus on delivering exceptional service.


A seamless shopping experience when it matters most

Whilst the Christmas rush can be overwhelming, our innovative solution aims to make holiday shopping more enjoyable for everyone. Our solutions focussed on creating a seamless shopping experience for everyone involved focussing on:

  • Shorter wait times

  • Hassle-free payments

  • A joyful shopping atmosphere


We saw some awesome results from the collaboration as well as feedback from both store staff and customers. We hope everyone had a great holiday season!


For more information about AdvanceRetail, visit www.advanceretail.com or AdvanceRetail on LinkedIn.

Media enquiries: David Zemann | Email: david.zemann@advanceretail.com| Phone: +61 457 021 956


About AdvanceRetail
AdvanceRetail delivers solutions that allow retailers to compete and win in todays global, omni-channel and 24/7 market. From head office management to point of sale and mobile point of service, AdvanceRetail delivers the information you need to stock your stores and serve your customers.

About Paysuit
Embrace the evolution of payment technology with PaySuite, a cutting-edge platform designed to help merchants and solution providers thrive in the digital payments landscape.

About Dymocks
For over 140 years we've been sharing stories with Australians, so you know we can help you find the perfect gift.

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