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advanceretail selected for war memorial shop
 The Australian War Memorial was unveiled in 1941, the realisation of Gallipoli war correspondent C.E.W Bean’s vision for a museum to commemorate the sacrifices made by Australians during wartime, and to further understanding of war itself. It is Australasia’s most visited museum, with around 800,000 visitors a year.
The War Memorial carries a vast amount of stock, encompassing merchandise such as clothing, books, photographs DVDs and assorted souvenirs. With the stock stored in three separate locations around the museum, it was difficult to accurately keep track of all the numerous items as they were transferred between storage and the museum shop and the online store.
The War Memorial brought AdvanceRetail Technology on board in 2003. AdvanceRetail was able to configure its solution to meet the very specific requirements of the museum. The system was integrated with existing applications in use, such as the Memorial’s e-commerce platform, and harnessed the POS to the various stockholdings on site. A transfer system for keeping track of stock, plus AdvanceRetail’s reporting module, were also part of the package.
 The Australian War Memorial now has an accurate, reliable means of managing its extensive stockholding. Stock trafficking is easily monitored thanks to the transfer system, solving the inherent issues of moving items between multiple sites. The detailed reporting module offers numerous options for accounting beyond simple profit and loss calculation, while the POS interface is easy to use, with new staff competent after minimal training.
Ron Schroer, War Memorial Manager of E-Business and Retail, was impressed by AdvanceRetail’s ability to meet the requirements of the War Memorial’s brief.
“The AdvanceRetail development team went the extra mile to deliver an application that provided us with exactly what we needed from our POS system. AdvanceRetail’s support staff are on hand to give us quick and efficient service on the rare occasions that we encounter any problems, but since its implementation, the system has proved to be very stable and robust.”
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